FAQ's
Where is Bean Bag Play Cafe located?
Bean Bag Play Cafe is located at 1433 Wellington St W, Ottawa, ON K1Y 2X3 in the heart of Wellington West, steps from Westboro. Street parking is available on Wellington St W and surrounding streets, both paid and free depending on the block and time of day. We're a ground-floor space, stroller-accessible, with no stairs at the entrance.
Is the play area free while I enjoy coffee?
The play area has a separate admission fee. This helps us keep it clean, safe, and engaging for every little one who visits. We also offer memberships with special pricing for playtime, plus some fun perks.
Do I need to book ahead for the play area?
We welcome walk-ins, capacity permitting. We recommend booking online (even the same day) to ensure your spot is reserved. Bookings are 1 per child (there is no charge for accompanying adults).
Are socks required in the play area?
Yes, we ask both littles and grown-ups to remove their shoes and wear socks in the play area. Indoor shoes also must be removed to protect littles from getting stepped on.
Can I reschedule a booking?
You are can reschedule a booking if needed by using the link in your confirmation email.
Do you offer memberships?
Absolutely! Memberships include exclusive member pricing, bonus perks, and early access to booking classes.
How often are toys and play areas cleaned?
Every single day. Toys and surfaces are cleaned and sanitized with gentle, non-toxic products to keep even our youngest guests safe.
Is there a safe space for babies who aren’t walking yet?
Absolutely. There’s a cozy baby corner where you and your little one can play safely away from busy toddlers.
Are there food and snacks?
Yes! We offer light meals, snacks, and baked goods, all chosen carefully to pair perfectly with your coffee or tea.
What about allergies?
To avoid contamination, we ask our guests to not bring any outside food/drink into the cafe. Even though we can't guarantee allergen-free, we do our best to avoid common allergens in our menu, particularly nuts.
We aim to be transparent about ingredients so you can make the best choices for your family. If your child has a severe allergy, you’re welcome to bring a safe snack — just speak with our staff.
Is there a limit on the number of kids playing?
Yes. Our space has a capacity of 12 children at a time.
Is there staff watching the kids?
Caregivers are responsible for supervising the children at all times. We’ve designed the space with clear sightlines so you can easily keep an eye on your little one, even from your table. Our staff is there to help when you need a hand, but direct supervision stays with you.
What ages is the play area for?
The play space is designed for children ages 0–6, with dedicated areas for babies, toddlers, and preschoolers. Older kids are welcome to enjoy crafts and games in the cafe area.
Is there parking available?
While we don’t have dedicated parking, street parking is available on Wellington St W and there is free parking along surrounding streets (Carleton St, Garrison St, Spencer St, Piccadilly Av N).